Frequently Asked Questions

Everything you need to know about shopping with Mayarang. If you can’t find the answer you’re looking for, feel free to contact our customer support team.

1. What products does Mayarang offer?

Mayarang offers a curated collection of women’s fashion, including elegant ethnic wear, embroidered outfits, three-piece sets, festive styles, and contemporary designs for everyday and special occasions.

2. How do I place an order?

Simply choose your favourite item, select the available size or option, add it to your cart, and proceed to checkout. Enter your delivery details and select your preferred payment method to complete your order.

3. How do I choose the right size?

Please check the Size Guide available on the product page before placing your order. Measurements may vary slightly depending on the design and style of the outfit.

4. Are the product colours exactly as shown in the photos?

We make every effort to display product colours as accurately as possible. However, slight colour variations may occur due to photography, lighting, and individual screen settings.

5. Will the actual product look like the photos?

We aim to represent every product as accurately as possible. Minor variations in embroidery placement, patterns, finishing, or colour may occur depending on the fabric and production process.

6. How long does delivery take?

Delivery times depend on your location and product availability. An estimated delivery timeframe will be provided during checkout or after your order has been confirmed.

7. How can I track my order?

Once your order has been dispatched, you will receive the available tracking or delivery information so you can follow the progress of your order.

8. Can I change or cancel my order?

Please contact us as soon as possible if you need to change or cancel an order. Once an order has been processed or dispatched, we may not be able to make changes.

9. Can I return or exchange an item?

Eligible items may be returned or exchanged according to our Return & Exchange Policy. Please review the policy before requesting a return or exchange, as certain conditions and exclusions may apply.

10. What should I do if I receive a damaged or incorrect item?

Please contact our customer support team as soon as possible with your order details and clear photos of the item. Our team will review the issue and assist you with the appropriate solution.

11. How should I care for my Mayarang outfit?

Care instructions can vary depending on the fabric, embroidery, and embellishments. We recommend following the care instructions provided with the product. Delicate or heavily embroidered pieces may require extra care.

12. Do you restock sold-out items?

Selected popular styles may be restocked, but availability is not guaranteed. Keep an eye on our website and social media channels for restock announcements and new arrivals.

13. Do you offer international delivery?

International delivery availability depends on the destination. Please check the available shipping options at checkout or contact our team for assistance.

14. How can I contact Mayarang?

For questions about products, sizing, orders, delivery, returns, or anything else, please get in touch through the contact details provided on our Contact Us page.

Still Have Questions?

We’re happy to help. Contact the Mayarang Customer Care Team, and we’ll assist you with your shopping experience.